At Slate we recognise the importance of demonstrating our robust framework of operational and compliance policies and processes to our clients in the Financial Services sector. Agility is the name of the game, and being able to hit the ground running on our client’s programmes of work is key to our success. In the past, during the initial contracting process, progress has been delayed while we worked through the necessary due diligence requirements of our clients’ internal procurement teams.

When one of our key clients, Nationwide Building Society, asked us to apply for FSQS accreditation, we recognised the huge value this would bring to our positioning in the Financial Services sector as an accredited supplier. We saw that becoming an FSQS-accredited supplier would provide new clients with instant access to our information, reducing the time needed to verify and onboard us as a new supplier, while also fast-tracking the process for existing Financial Sector clients when it came to contract renewal.

The Hellios application process was clear and straightforward, and the fact that information is collected using selectable answer options, rather than free text responses, made completion much easier. We started the process of completing the questionnaire in October 2019 and, after validation by Hellios, we were approved as an accredited FSQS supplier by November 2019. We found the support provided by the team at Hellios very helpful throughout the process. We found it a very valuable exercise having our policies and processes audited by an independent third party. The fact that we can use the FSQS secure online portal to keep our accreditation up to date, by having our policies and processes reviewed annually, makes this an invaluable tool for our business.

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